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Help for calmer nights

Use the guidance below for reminders, Tomorrow Outlook, premium restore, and playback issues.

下面整理了提醒、明日建议、高级会员恢复以及播放异常等常见问题,方便快速自助处理。

TAME Driftly • Last updated: April 27, 2026

Common help topics

Quick fixes

Bedtime reminders

If reminders do not appear, open iPhone Settings and confirm notifications are allowed for TAME Driftly.

如果睡前提醒没有出现,请前往 iPhone 设置,确认已为 TAME Driftly 开启通知权限。

Tomorrow Outlook

If Tomorrow Outlook is missing, reopen the Tonight tab or relaunch the app once. In this version the card is built from TAME Driftly's internal nightly themes and does not require location access or live weather data.

如果“明日建议”没有显示,请重新打开 Tonight 页面,或重新启动应用一次。本版本中的这张卡片基于 TAME Driftly 内部夜间主题生成,不需要定位权限,也不依赖实时天气数据。

Premium restore

If premium access does not appear after purchase, open the paywall and use Restore Purchases while signed in to the same App Store account used for the subscription.

如果购买后没有自动解锁高级内容,请在订阅页点击 Restore Purchases,并确认当前登录的是购买该订阅的同一 Apple ID。

Playback interruptions

If audio stops unexpectedly, confirm Silent Mode, Focus settings, Bluetooth route, and system audio output before reopening the selected sound.

如果声音意外中断,请检查静音模式、专注模式、蓝牙音频路由以及系统输出设备,然后重新进入对应音景播放。

Subscriptions and billing

Apple-managed

Billing, renewal, cancellation, and refunds are managed by Apple through the App Store. Subscription settings can be changed from your Apple account subscriptions screen.

计费、续订、取消与退款均由 Apple 通过 App Store 管理。你可以在 Apple 账户的订阅页面里调整相关设置。