Support — Warranty Vault

Contact

Email support@warrantyvault.app. Please include:

• your device model (e.g. iPhone 15 Pro),
• your iOS version,
• a short description of what happened and what you expected.

We typically reply within a few business days.

Frequently asked questions

Where is my data stored? Entirely on your device. Warranty Vault has no account and no cloud server. Your items, photos, and reminders never leave your iPhone.

Does the receipt scanner send my photos anywhere? No. Text recognition runs on-device with Apple's Vision framework. Suggestions are generated locally and nothing is uploaded.

Why didn't I get a reminder? Reminders are local notifications. Make sure notifications are allowed for Warranty Vault in iOS Settings, that the item has an expiry date, and that the reminder is turned on for that item. Reminders are scheduled a set number of days before expiry (configurable in Settings).

Can I move my vault to a new phone? Restore your new device from an encrypted device backup made under your Apple ID. The app's local data is included in that backup. You can also export individual items as PDFs.

Does Warranty Vault verify or register my warranty? No. It organizes your own records and reminders. It does not contact manufacturers, verify coverage, or handle claims. Always confirm coverage with the seller or manufacturer.

Is there a subscription? No. Warranty Vault is a one-time purchase with no in-app purchases or ads.